The CBIC has issued Instruction No. 04/2025-GST dated 02.05.2025, regarding Grievance Redressal Mechanism for processing of application for GST registration. 

Reference is invited to Instruction No. 03/2025 dated 17.04.2025 issued by the Central Board of Indirect Taxes and Customs (hereinafter referred to as “the Board”) regarding the standardized procedure for processing GST registration applications.

In this context, it is clarified that any applicant whose Application Reference Number (ARN) has been assigned to the Central jurisdiction and who has a grievance pertaining to any query raised in contravention of the said instruction — including, but not limited to, the grounds for rejection of the application — may approach the jurisdictional Zonal Principal Chief Commissioner/Chief Commissioner of CGST for redressal.

Complete Instructions can be accessed https://taxo.online/wp-content/uploads/2025/05/ins-gst-no-04-2025.pdf